Let’s meet your dog.

We come to your home to meet you and your dog, learn their routine, understand any quirks or red flags, sort out keys or home access and answer your questions. It's also your chance to decide whether we're the right fit.

Yes, it's free for every new client, with no obligation and no pressure. If it feels right, we set up a plan. If not, no hard feelings.

We'll be in touch to confirm we cover your suburb, talk through the right service for your dog and book a meet & greet at your home. After that, we lock in a regular schedule or a casual plan.

Not after the meet & greet. We sort keys or building access with you there, then we can collect and drop off your dog while you're at work.

Solo walks are $70 for 45 minutes or $80 for 60 minutes. Adventure Daycare is $79 for a 2 to 3 hour outing, door to door with the van ride included. Home visits are $70 to $80. A second dog from the same home is 50% off.

We have weekly routes across six Melbourne councils: Glen Eira, Bayside, Port Phillip, Stonnington, Monash and Kingston. Just outside them? A small travel fee may apply, and we'll confirm it at your meet & greet.

Weekend walks have a $20 surcharge. Some evening or public holiday services may carry a small surcharge too, and we always confirm the cost before you book.

We ask for 24 hours' notice to cancel or change a booking. Cancellations inside that window may be charged in full or incur a partial fee. We explain the policy clearly when you start.

No. There are no lock-in contracts, so you can change or stop your plan at any time.

Yes, where our schedule allows. Regular clients get priority for the busiest times, but ask and we'll either fit you in or let you know what's possible.

Yes, as long as we have availability. We just ask for as much notice as possible so we can reorganise routes.

Yes. Every Chilly's walker is police-checked and fully insured, and we carry a first aid kit on every walk. We're happy to show you the paperwork at your meet & greet.